Privacy Policy

Effective Date: 22nd November 2023

Optimal Strategy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") or use our services ("Services").

By accessing or using our Site or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
We may collect personally identifiable information, such as your name, email address, phone number, and other details when you voluntarily provide them through contact forms or other interactions on the Site.

1.2 Non-Personal Information:
We may collect non-identifiable information, such as browser type, IP address, device type, and browsing patterns, to improve our Site and Services.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our Services.
Respond to inquiries or requests.
Monitor and analyse usage trends to enhance user experience.
Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except:

When required by law or governmental authority.
To trusted third-party service providers who assist us in operating our Site or Services, under strict confidentiality agreements.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve user experience and analyze website traffic. You can control or disable cookies through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Malaysian data protection laws, you have the right to:

Access, correct, or delete your personal information.
Withdraw consent for data processing where applicable.
File a complaint with the Malaysian Personal Data Protection Department if you believe your rights have been violated.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@optimalstrategy.org